Will the PSN Hack Change Your Multi-Platform Purchasing Habits?

While we’re still dealing with finding out all the facts and hammering out the specifics on fixes and repercussions from the major hacking of the PlayStation Network, one thing is clear: customer confidence in Sony and the PlayStation brand has taken a massive hit. So much so that some developers are even running surveys to ask gamers if they should cancel PSN titles currently in development. Your credit card data is potentially up for sale. The shit has hit the proverbial fan.

Just before the hack and subsequent shutting down of the PlayStation Network, we were graced with two major multi-platform titles billed a being better on PlayStation - Portal 2 and Mortal Kombat. Like many of you, I bought both games for the PS3 because of their console-specific features. Now, again like all of you, I’m left unable to use many of said features as games are only playable offline. In the coming weeks and months, some other big multi-platform titles are slated for release, such as L.A. Noire and Brink, just to name a few. Keeping in mind everything that’s gone down in the past two weeks, which system is going to be your go-to box in the future?

For me, the PS3 has generally been the system I choose for multi-platform releases. It’s not a fanboy issue by any stretch of the imagination. I prefer the feel of the DualShock controller and have a large group of friends who also own PS3′s, so it works best for playing online with the people I know in real life. Like I said, I’m not blinded by fanboyism, so if a game has better features for the Xbox 360, by all means I’ll buy that version. But now, I have to question myself with every coming game release. Will Sony do enough to ensure this never happens again? Will developers feel comforted in knowing that the PSN has been compromised and still offer exclusive features that gamers still want? Will my friends still feel safe playing online and continue to buy games on the PS3?

Right now, it’s tough to answer all of those questions as the events are still playing out before our eyes. However, based on what I’ve heard in speaking with Sony, developers and friends, the outcome doesn’t look overly optimistic. My friends, in particular, don’t have much faith in Sony being able to keep their personal information secure and some are getting rid of their PS3′s altogether (a overly drastic step, yes, but I can genuinely understand their feelings). Only time will tell if the PlayStation brand has been irreparably damaged, but even with a very strong showing of goodwill, Sony still has an extremely steep uphill battle ahead of them. I don’t envy them.

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About Matt Banks

Founder and Editor-in-Chief of Loot Ninja. Front end web developer and Wordpress developer by day, Digital Jedi by night. Purveyor of crème fraiche.

20 Responses to “Will the PSN Hack Change Your Multi-Platform Purchasing Habits?”

  1. Lady
    April 29, 2011 at 3:11 pm #

    you just got to laugh…PSN being down has really brought out the sites with no self respect by making trashy articles like this..

    why would I change for multiplat titles when I am going to be playing some of the best single plat online titles on the PS3

    Anyone who raises a big stink over this and says that they are going to switch to Xbox Live or “never buy a Sony product again” need to re-think their priorities in life

    • Justin McCullough
      April 29, 2011 at 3:19 pm #

      Hello Lady,

      I don’t really think you know just how big of a deal this is. Just look at that number again: 77 million

      That’s 77 million users’ information and credit card numbers. I think it’s a fair question to ask about purchasing habits. This gives the community of gamers a chance to voice their opinions and let them be heard. Who knows, maybe even Sony will read this shit.

      This will be the defining moment for the PS3 for quite some time. We’ll make jokes about it later similar to what happened to the RROD for the Xbox 360. Go back to when that happened and see how many RROD fucking stories there are, then get back to me.

      • sdfgq
        April 29, 2011 at 3:32 pm #

        no, all my multiplats will be ps3 still… the media makes this a big deal but its not so big. it remains that credit cards were encrypted and any information that was stored on the psn servers about people is publicly available, no one needs to hack psn to get this information

      • TheGamingArt
        April 29, 2011 at 3:38 pm #

        No, this won’t be a defining moment. If you people weren’t so ignorant and trying to ‘make it’ a ‘defining moment’ you’d realize that amazon had the same situation happen to them a few years ago that no one remembers. Also, Live’s Major Nelson’s account has been hacked unaccountable times.

    • TheGamingArt
      April 29, 2011 at 3:36 pm #

      I agree with you above. This is degrading and ridiculous. BTW, 77 million credit card were all encrypted. Every one of those cards can be re embraced, every bank will notify you of unusual charges, everyone can block their card.

  2. Lady
    April 29, 2011 at 3:37 pm #

    77 million what exactly? Sony stated in their OFFICIAL Q&A that our information was encrypted. Major banking corporations responded to the fiasco with reports that there have been no type of suspicious activity whatsoever with users credit cards which means we are still protected.

    That article about our credit card data being up for sale? Originated from a twitter post about Kevin Stevens witnessing some random guy in a gaming forum say that he possessed user data, which could have been downright false.

    You See, Articles like these do nothing but create FUD simply add to the un-necessary hysteria over the fiasco of the ps network being down. The media has COMPLETELY overblown this issue. And to even compare this to the RROD incident is ridiculous in itself.

    Research your sources a bit more before adding some misinformed pieces to the masses, then get back to me.

    • Justin McCullough
      April 29, 2011 at 3:59 pm #

      The last estimation to how big the PSN is before the hack was 77 million users. That’s 77 million pieces of user information, city, state, address, and possible credit card information.

      That’s nothing to sniffle at or call “not a big deal”.

      The simple fact of the matter is that Sony is going about letting all 77 million of us know about this the wrong way.

      Would you say that Sony is handling this situation of their entire fucking network being down amazingly? That they have taken part of the blame for this? Told us a clear plan of action to fix the problem? Have they showed their human side and came out of this a stronger company? The answer: No. What do we get? A spam e-mail and a few fucking FAQ documents on their pissant blog.

      Or do you get the feeling that Sony blamed the hackers, launched a court case versus George Hotz, then refused to make sure our data is safe and take full responsibility. They offered zero to minimum clarity, looked for a scape goat, and took 3 or 4 days before they let everyone know about this shit. I’m personally burned by that, and will look at Sony a little bit different from now on.

      People will eventually not care (similar to the other instances someone mentioned), and thank the lord that our personal data is encrypted now, but you have to see that this shit marred Sony’s reputation, possibly to the extent of buying a little 60 dollar game on a different system for awhile so you can actually fucking play it.

      Sadly, that’s what I think most of us will feel like. People don’t care until something actually happens to them, and you obviously don’t have a high regard for your information on the internet, so it doesn’t affect you.

      • TheGamingArt
        April 29, 2011 at 4:15 pm #

        You obviously are by far over reacting in a situation to which YOU can’t be affected by unless you let yourself be affect by it. I have more respect for a company that will immediately shut down its servers to prevent information leak * which there wasn’t*, overhaul their servers, and then continue fighting the hackers that cause this stress then sit there and think hot headed like.

      • Justin McCullough
        April 29, 2011 at 4:27 pm #

        @TheGamingArt - Alright, well, I’ll just come on over to your house and steal all of your shit out of it while your away. You won’t mind right? I mean, it doesn’t affect you while your away and it’s apparently not that big of a deal (if you don’t make it into one).

        So yeah, I’ll go ahead and do that.

      • TheGamingArt
        April 29, 2011 at 5:38 pm #

        hey, you can take whatever you want as long as I get it back… just like I would in this situation. Even though nothing was/is/will be/ has been/ could have bee taken in the first place * face palm.

      • Justin McCullough
        April 29, 2011 at 6:37 pm #

        Well, the verdict is still out on this one. 2.2 million user’s credit card information has been stolen and thought to be sold back to Sony for $100,000. You want to take that gamble that I won’t bring it back? You might be eating crow. I just might get the key’s to TheGamingArt’s house.

        http://mashable.com/2011/04/29/psn-credit-cards/

      • TheGamingArt
        April 29, 2011 at 6:46 pm #

        I seriously think you need to do more reading on the subject from the comment you just provided * which is incorrect. Go read, and take a few courses. Maybe you’ll be semi professional if you attempt to learn how to do a good job.

  3. TheGamingArt
    April 29, 2011 at 3:39 pm #

    btw, you’re comments.php file needs some work and better CSS styling.

  4. mantas
    April 29, 2011 at 3:42 pm #

    my loyalty will continue being with sony as they have provided the best gaming experiences since sept ’95. as a matter of fact when all this is said and done i am going to go out and buy a half dozen or so games to show my support. long live the king.

  5. Jared
    April 29, 2011 at 4:32 pm #

    I agree with the consensus of the commentors on here. Sony did the right thing by acting first and speaking second. Things would have been a lot more frantic if they announced a breach while PSN was still operating.

    It goes to show that 90% of these gaming sites are just as bad as the media press. I’m so fed up with these ‘PSN outage’ articles I’m considering abondoning the idea of reading these nonsensicle post. (Damn you N4G for bringing me to this article! =P) No but really, the only reason this will hamper PSN longterm is due to the flood of BS articles that feed on how many people ‘hit’ their website. This was gaming news on day one. Its now propaganda and a way to increase site traffic. Now with that said, lets get back to the Previews, Reviews, and Interviews.

  6. Tom Ato
    April 29, 2011 at 6:30 pm #

    What a freaking joke of an article. Why would anybody in their right mind switch to an inferior console just because Sony were the target of a terrorist attack?

    The PS3 has better games, better graphics, a better controller and more stable hardware, so why would somebody want to give all that up and trade it in for a……for a 360??? Just because a bunch of depressed internet nerds thought it would be funny to launch a terrorist attack against one of the planets biggest corporations.

    In a few weeks from now the PSN will be back up and the gimpy terrorists will be in prison making “Special friends” with their much larger, much meaner roomates and this thing won’t even seem like that big of a deal. However……..in a few weeks from now the 360′s online service will STILL be an overpriced joke and the 360 will STILL have no exclusive games so I ask you again……..what is our incentive to switch to an inferior console???

  7. EPIC SONY FAIL
    April 29, 2011 at 7:46 pm #

    We can’t trust sony and the PSN anymore. sony doesn’t care about it’s customers… sony have done more than dropped the ball here… they’ve crapped all over the users. One full week before telling us that our personal data has been compromised!!! What the hell!!! sony just looked after themselves.

    For exclusives, well yeah, you have to buy them on ps3… but for Multiplatforms… XBOX360 wins every time from now on.

    95% of Multiplatforms are superior on the Xbox360 anyway… so it’s a no brainer… Xbox360 WINS.

  8. mike
    April 30, 2011 at 11:33 am #

    you know, the only reason these people are up in arms about this article is because they dont have a PSN to play on. if these were xbox live fans, they’d be doing multiplayer things, not trolling on loot-ninja.

    • Tom Ato
      April 30, 2011 at 3:08 pm #

      Doing WHAT multiplayer things??? The 360 hasn’t had a single exclusive game all freaking year, how can you do multiplayer things when 360 losers don’t even have any games to do multiplayer things on???

      Maybe if you uneducated 360 retards actually HAD some exclusive games to play you’d be playing them instead of typing nonsense on the internet. Shouldn’t you be on LIVE right now? LOL, what’s the matter, did you nerds get bored of Galo already?

  9. mike
    April 30, 2011 at 3:22 pm #

    typical ps3 fanboi…attacking something successful as the 360, failing, then attacking the person because your argument is invalid. im not on live right now because i go outside of my house. i bet you havent seen anything except your moms basement in 10+ years.

    get a better argument, then come back and debate this.

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