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Incognito Working on Warhawk Issues

Warhawk Screen

If you’re having some problems with Warhawk, you can rest easy knowing that Incognito is on the case.

We have been pretty quiet recently as we look to determine the root cause of some of the issues that some players are currently experiencing. Some items we have fixes for, some we are still working on — probably not the exact response that you wanted to hear, but its at least a status update.

The three main issues that we are tracking are:

  • Stats and Ranking errors, delayed posting, missing stats.
  • “Connection Failed” or otherwise messed-up join game errors.
  • Network Drops/Disconnects (we have a fix for these and should be deployed in the next service window)

Open communication to the community is key these days, and Incognito seems to get that.

I’m not going to spin it and say “oh….we just had soooo many players…..so successful…blah, blah, blah.”

That’s a bulls&*#$t PR answer. The fact of the matter is that, there were some unforeseen issues that occurred once we went live…plain and simple. From here on out, look for far more frequent updates from us…even if its bad news.

I seriously want to frame that quote and mail it to every developer. Incognito is now my favorite developer just for saying that.

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2 Comments

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  1. Chris
    Posted September 6, 2007 at 3:19 pm | Permalink
    1

    They should seriously get a medal for saying that!

  2. Game Hard
    Posted September 6, 2007 at 5:16 pm | Permalink
    2

    Nothing like a company taking responsibility for their problems, that is beauty for ya.

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